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Total Orders
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Unpaid Balance
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0 customers
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Total Customers
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Low Stock
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Sales Target
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Profit Summary
Recent Orders
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| Customer | Item | Amount | Status | Channel |
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Unpaid Orders
Low Stock Alert
| Order ID | Customer | Item | Qty | Amount | Payment | Status | Type | Channel | Date | Actions |
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| Name | Phone | Total Orders | Total Spent | Unpaid | Channel | Last Order | Actions |
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Total Collected
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Outstanding
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Partial Payments
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Payment Records
| Customer | Order | Total | Paid | Balance | Status | Date | Actions |
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Profit Calculator
Profit Per Unit
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Cost Price₦0
Total Expenses₦0
Total Cost₦0
Selling Price₦0
Enter your figures above
Bulk Profit
Units1
Total Revenue₦0
Total Cost₦0
Total Profit₦0
Breakeven Point
Enter your figures to see breakeven point.
Total Stock Value
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COGS (All Time)
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COGS (This Month)
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Gross Margin
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| Product | Cost Price | Selling Price | Margin | Stock | Total COGS | Status | Actions |
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Fill Details
Your message generates instantly
Message Preview
WhatsApp Ready
{document.querySelector('.settings-tab[onclick*=\"branding\"]')?.click()},200);" style="font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px;background:var(--purple-faint);color:var(--purple);cursor:pointer;white-space:nowrap;" title="Change voice in Settings → Branding">Professional
Live Preview
Fill in the details above to generate your message...
VendorDesk ✓✓
Select a message type and fill in the details above — your message appears here instantly, styled to match your Brand Voice from Settings.
Best Channel
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Most orders
Best Product
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Most revenue
Avg Order Value
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Per order
Repeat Customers
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Ordered 2+ times
Daily Sales
Period Total
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Daily Avg
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Best Day
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Hover/tap bars to see amount · ■ Today
Sales by Channel
Top Products
Revenue Trend
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Store Details
Bank Details
Bank details appear on your invoices & receipts only.
Contact & Social Media
Sales Channels
Select all platforms you sell on
Total Expenses
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All time
This Month
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Current month
Today
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Today's spending
Entries
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Total records
Expense Log
Today's Sales
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vs daily target
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Daily Goal
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Weekly Goal
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Monthly Goal
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Revenue Breakdown by Channel
All-time sales
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Total Orders
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Pending
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Delivered
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Picked Up
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In Transit
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| Order ID | Customer | Item | Type | Status | Actions |
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Generate Invoice
Unpaid Orders
Unpaid Orders
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Invoice Preview
Select an unpaid order to preview
Active Alerts
Alert Settings
VendorDesk watches your orders automatically and flags anything that needs attention.
Help Centre
How to Use VendorDesk
Tap any feature below to see step-by-step guidance. Everything is right here — no guessing needed.
Dashboard
Overview & KPIs
Orders
Record every sale
Inventory
Products & stock
Payments
Track who's paid
Expenses
Log your costs
Invoices
PDFs & receipts
Analytics
Charts & trends
Delivery
Track shipments
Messages
WhatsApp templates
Calculator
Profit margins
Sales Goals
Set targets
Settings
Customize your store
Choose a topic above
Tap any feature card to see how it works.
Dashboard
Your business command centre — everything at a glance
What you can do
1
The 6 KPI cards show Revenue, Profit, Orders, Unpaid Balance, Customers and Low Stock — tap any card for a quick summary.
2
The Sales Target ring fills up in real time — tap Daily, Weekly or Monthly to switch views.
3
Profit Summary shows today's, this week's and this month's sales side by side. Tap a period to switch.
4
Recent Orders shows your last few sales — tap View All → to go to the full Orders page.
5
Unpaid Orders lists customers who haven't paid — tap Pay to record their payment immediately.
6
Low Stock Alert shows products running low so you know when to reorder before you run out.
Tip: On mobile, swipe down on the dashboard to refresh all your data instantly.
TikTok Tutorial
TikTok Tutorial
How to use the Dashboard
Coming soon
Orders
Record and manage every sale you make
Recording an order
1
Tap the green + New Order button at the top right to open the order form.
2
Type the customer name — if they've ordered before, their details auto-fill from history.
3
Select the product from your inventory — stock automatically deducts when you save.
4
Enter quantity and selling price, then pick the sales channel (WhatsApp, Instagram, etc.).
5
Set payment status: Paid, Unpaid or Part Payment (enter deposit amount for part payments).
6
Choose Delivery or Pickup — for delivery, enter the customer's address.
7
Use filter buttons (All / Pending / Delivered / Cancelled) to quickly find any order.
Tip: Use the search bar to find orders instantly by customer name, product or order ID.
TikTok Tutorial
TikTok Tutorial
How to Record Orders
Coming soon
Inventory
Track all your products, stock levels and margins
Managing your products
1
Tap + Add Product to add a new item — enter name, cost price, selling price and starting stock quantity.
2
Set a low stock alert threshold — you'll get a warning badge when stock drops to or below that number.
3
Stock automatically decreases whenever you record a new order for that product.
4
Use Restock to add more units to a product when you reorder from your supplier.
5
The COGS summary at the top shows Total Stock Value, Gross Margin and cost of goods sold.
Tip: Set low stock alerts on every product so you never run out unexpectedly. Check the Reminders page for alerts.
TikTok Tutorial
TikTok Tutorial
How to Manage Inventory
Coming soon
Payments
See exactly who has paid, who owes you, and record payments
Tracking payments
1
The top cards show Total Collected, Outstanding balance and Partial Payments at a glance.
2
Unpaid orders appear automatically — tap Record Payment when a customer settles.
3
For a part payment, tap the order and enter the deposit amount the customer paid.
4
Use the Paid / Unpaid / Partial filter tabs to focus on what needs action today.
5
Every payment updates the customer's unpaid balance in real time across the app.
Tip: The Payments badge on the sidebar shows how many unpaid orders need your attention.
Expenses
Track every business cost to know your true net profit
Logging an expense
1
Tap + Add Expense (top right button on the Expenses page) to open the expense form.
2
Enter the description, amount and select a category (Data, Packaging, Transport, Rent, etc.).
3
Pick the date of the expense — it defaults to today but you can back-date entries.
4
The Net Profit banner at the top updates automatically: Revenue minus total Expenses.
5
Use the Category filter to view spending by type — see where your money is going.
Tip: Log every small expense — data bundles, packaging, transport — to see your real profit, not just revenue.
TikTok Tutorial
TikTok Tutorial
How to Log Expenses
Coming soon
Invoices & Receipts
Generate professional PDFs and share directly on WhatsApp
Creating an invoice or receipt
1
Go to Invoices in the sidebar — select the Invoice or Receipt tab at the top.
2
Choose an order from the dropdown — all order details, amounts and customer info auto-fill.
3
Pick a template style — Classic, Bold, Modern, Minimal, Luxury or Corporate.
4
Preview the document live — your logo, brand colour and bank details are pulled from Settings.
5
Tap Download PDF to save, or Send as Image to share directly on WhatsApp.
Tip: Add your bank account details in Settings → Store Info so they print on every invoice automatically.
TikTok Tutorial
TikTok Tutorial
How to Create Invoices & Receipts
Coming soon
Analytics
Understand your sales trends, best products and top channels
Reading your analytics
1
The Daily Sales chart shows your revenue bar by bar — switch between 7 Days and 30 Days view.
2
Top Products ranks your best-sellers by revenue — see which items earn you the most.
3
Sales by Channel shows which platform (WhatsApp, Instagram, TikTok) brings in the most sales.
4
The 4 summary cards show Best Channel, Best Product, Average Order Value and Repeat Customers.
5
All charts update automatically every time you record a new order — no manual refresh needed.
TikTok Tutorial
TikTok Tutorial
How to Read Analytics
Coming soon
Delivery Tracker
Follow every order from packed to delivered
Tracking a delivery
1
Orders marked as Delivery when recorded appear here automatically — no extra steps needed.
2
Progress through stages: Packed → Dispatched → In Transit → Delivered.
3
Add a tracking number or logistics provider name (GIG, DHL, Kwik, etc.) for reference.
4
If an order is rejected, mark it as Returned to track it in your delivery log.
5
Filter by Pending, In Transit or Delivered / Picked Up to focus on what needs action.
TikTok Tutorial
TikTok Tutorial
How to Track Deliveries
Coming soon
Quick Messages
Generate WhatsApp-ready templates in seconds
Sending a message
1
Select the message type from the dropdown: Order Confirmation, Payment Request, Delivery Update or Reminder.
2
Fill in the details — customer name, amount, item — and your message generates instantly.
3
Preview the message in the WhatsApp-style bubble before sending.
4
Tap Send on WhatsApp to open it directly in WhatsApp, or Copy to paste anywhere.
5
Customise your brand tone in Settings → Branding → Brand Voice (Professional, Friendly, etc.).
Tip: Messages adapt to your selected Brand Voice. Change it in Settings → Branding for a different tone.
TikTok Tutorial
TikTok Tutorial
How to Send WhatsApp Messages
Coming soon
Profit Calculator
Know your exact margin before setting a price
Calculating your profit
1
Enter your cost price — what you paid to buy or make the product.
2
Add any extra costs per unit — delivery, packaging, data, ad spend.
3
Enter your intended selling price — the calculator instantly shows Profit Per Unit and Margin %.
4
Change Units to Sell to see total revenue, total cost and total profit for any quantity.
5
The Breakeven Point shows how many units you must sell just to cover your costs.
6
Tap Save to Inventory to create a product from your calculator figures directly.
Tip: Always calculate before setting a price. A product with a 10% margin barely covers your costs.
TikTok Tutorial
TikTok Tutorial
How to Use the Profit Calculator
Coming soon
Sales Goals
Set daily, weekly and monthly targets and track them live
Setting and tracking goals
1
Enter your target amount in the Daily, Weekly or Monthly goal box and tap Set Target.
2
The progress bar on the dashboard fills up in real time as you record new sales.
3
The Sales Target ring on the dashboard shows your progress as a percentage — Daily, Weekly or Monthly.
4
You'll receive a celebration 🎉 when you hit 100% of any target.
5
Goals reset automatically at the start of each new day, week or month.
TikTok Tutorial
TikTok Tutorial
How to Set Sales Goals
Coming soon
Settings
Set up your store profile, branding and preferences
Configuring your settings
1
Store Info — enter your store name, address, phone number, social handles and bank details.
2
Branding — upload your logo, choose your brand colour, and pick a brand voice for messages.
3
Doc Templates — choose your preferred invoice and receipt design from the template gallery.
4
Essentials — switch between Light, Dark or System theme; adjust font size.
5
All settings save automatically as you type — no need to tap Save every time.
Tip: Add your bank details and upload your logo first — they'll appear on every invoice you generate.
TikTok Tutorial
TikTok Tutorial
How to Configure Settings
Coming soon
Support Centre
How can we help you today?
Send us a message and our team will get back to you as soon as possible. We're here to make sure VendorDesk works perfectly for your business.
Mon – Sat · 8:00 AM – 6:00 PM
Pro members get priority response
Response Hours
Our support team is available Monday through Saturday, 8:00 AM to 6:00 PM. Messages sent outside these hours will be attended to the next business day.
WhatsApp Support
We handle all support via WhatsApp for fast, convenient communication. Fill in the form below and your message will be sent directly to our support line.
Send a Support Request
Your store details are filled in automatically. Just choose a topic and describe what you need help with.
Store Name
—
Owner Name
—
Current Plan
Free
Account Email
—
What do you need help with?
Bug / App Error
Account & Login
Subscription & Billing
How to Use a Feature
Data / Sync Issue
Other Request
Your message will open WhatsApp pre-filled with your details.
We'll get back to you as soon as we can — usually within the same business day.
We'll get back to you as soon as we can — usually within the same business day.